Heather D. Wireman
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Data Engineer and Data Migration Lead with 6+ years of hands-on experience delivering complex data migrations in fintech and regulated environments. Led end-to-end ETL and ELT initiatives across CRM and financial platforms, partnering directly with clients and project managers to reduce migration risk and errors. Strong background in SQL-driven data analysis, validation, and stakeholder-facing delivery, with earlier experience in analytics and web systems that supports full-lifecycle problem solving.
SKILLS
Data Engineering | Data Migrations | ETL/ELT | SQL | SSIS | Data Analysis | Data Validation | CRM Migrations | Fintech Data | Power BI | Excel | Salesforce | Jitterbit | Data Documentation | Client-Facing Delivery | Microsoft Office | Visual Studio | SharePoint | SQL Server Management Studio | Microsoft Dynamics 365 | Adobe Creative Cloud | Photoshop | Illustrator | Dreamweaver | Animate CC | InDesign | Audition | Premiere Pro | Media Encoder | JavaScript | HTML | CSS | WordPress | PHP | DAX
Soft Skills
30 years experience in Problem-solving, objective thinking, time management, project prioritization, customer service, team collaboration and delivering goal-driven results on time, with gratitude and precision with regard to stakeholder requirements.
Education
High School Graduate; James Bowie High School; Austin, TX
Associate in Applied Science Graduate with Honors; El Centro College; Dallas, TX 05/2017
- 3.95 GPA
- Phi Theta Kappa Honors Society Member
- Recognized as an Outstanding Student in the Internet Development Technology and Web Application Development Discipline
Bachelor of Science in Information Technology with a minor in Web Application Development and Programming from Capella University 11/2019
- 3.96 GPA
Experience
H&R Block | 2025-2026
Prepared and filed 150+ federal and state tax returns for individuals ranging from simple filings to mid-level complexity. Identified key tax credits and deductions (EITC, CTC and education credits) to minimize client liability and maximize refund potential. Conducted thorough tax interviews to gather financial information while ensuring 100% compliance with IRS regulations and state laws. Resolved complex tax issues by researching tax code changes and providing clear, actionable advice to clients. Maintained high client retention rates by delivering exceptional service and building trust through transparent communication.
SS&C Intralinks | 2022-2025
Analyzed complex customer datasets using T-SQL and Excel to validate requirements and define migration scope for fintech clients. Executed ETL and ELT processes to migrate client data into Intralinks’ next-generation platform with a focus on accuracy and auditability. Collaborated closely with project managers and clients to surface data nuances, resolve discrepancies and manage expectations. Documented migration processes and best practices to improve repeatability and knowledge sharing across projects. Supported multiple concurrent client migrations while maintaining delivery timelines and data quality standards.
Concenter Services, LLC | 2019-2022
Led a team of three through end-to-end client migrations from competing platforms to the XLR8 CRM built on Salesforce. Designed and executed complex SQL-driven data analysis to map, transform and validate client data prior to migration. Delivered ETL and ELT migrations from platforms including Junxure, RedTail and Dynamics 365 into Salesforce-based solutions.
Dallas College – Systemic Research and Analysis; District Office | 2017-2019
Delivered business intelligence and reporting solutions supporting internal stakeholders and external government agencies. Developed satellite campus websites in SharePoint, publishing statistical data using Power BI and complex SQL queries. Built a custom data integration using the Bureau of Labor Statistics API with C# and Visual Studio to support reporting needs. Supported data accuracy and accessibility for college leadership, departments and students.
Dallas College – North Lake Campus | 2015-2017
March 1, 2016 – September 22, 2017 – Department Assistant IV for the North Lake College Health Center; October 1, 2015 to March 1, 2016 – Department Assistant IV for the North Lake College President’s office
Your-Web-Guys | 2016-2017
Back and front-end WordPress site customization on a contract basis which includes HTML, CSS and PHP coding as well as image optimization, copy writing and content integration. Insuring SEO through Google Analytics, Google Webmaster and Bing Webmaster. Insure cross-compatibility checks with all browsers and devices. Responsible for website functionality testing including eCommerce testing and online store manipulation.
Other Interests
SPENDING TIME WITH MY SON, MY DOGS, MY FRIENDS, ART, MUSIC, FILM, SPORTS AND FITNESS, COOKING, EDUCATION FOR MYSELF AND FOR OTHERS, HOME IMPROVEMENT PROJECTS, DRAWING and READING
